Privacy Policy

Last updated:

1. Data controller

Vomrelonvitor
Neuhöfferstraße 26
50679 Köln
Germany

Contact: info@vomrelonvitor.world, contact@vomrelonvitor.world, support@vomrelonvitor.world, help@vomrelonvitor.world

2. Geographic scope

This website and our services are directed at users in the European Union and the European Economic Area (EEA), with our business based in Germany. We do not intend to collect or process personal data from users in jurisdictions where our product offering or this policy would not apply. If you access this site from outside the EU/EEA, you do so at your own initiative.

3. Topic and advertising (Google Ads)

We operate in the dietary supplements sector. Our website and any advertising (including via Google Ads or similar platforms) are designed to comply with applicable advertising policies. We do not make medical claims, guarantees or exaggerated promises about our products. Our products are food supplements, not medicines, and are not presented as treating, curing or preventing any disease.

4. Scope and legal basis

This policy describes how we collect, use and protect your personal data when you use our website and services. We process data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German law (BDSG).

5. Data we collect

We may collect: name, email address, phone number, message content (when you contact us or place an order), IP address, browser and device data, and cookie data as described in our Cookie Policy.

6. Purposes of processing

We use your data to: process orders and enquiries, communicate with you, improve our website, comply with legal obligations, and with your consent for analytics or marketing where applicable.

7. Storage period

We retain personal data only as long as necessary for the purposes above or as required by law. Order and contact data are typically kept for the duration of the business relationship and statutory retention periods (e.g. tax: up to 10 years where required).

8. Your rights (GDPR)

You have the right to: access your data, rectification, erasure (“right to be forgotten”), restriction of processing, data portability, object to processing, and to withdraw consent. You may lodge a complaint with a supervisory authority (e.g. LfDI NRW). To exercise your rights, contact us using the details in section 1 (Data controller).

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration, in line with the state of the art and the risks involved.

10. Third parties

We do not sell your data. We may share data with service providers (e.g. hosting, email) only to the extent necessary and under contracts that ensure GDPR-compliant processing.